This website is owned and operated by Studio Mehr (hereinafter and throughout this website referred to as “we”, “us” and “our”). Our registered office is at International Trade Centre, Office no. 209-210, 2nd floor, Serai Quarters, Adjacent Chamber of Commerce, Hasrat Mohani Road, Karachi, Pakistan.
As a service to our customers, please review the following terms and conditions that govern your use of the www.studiomehr.com site. Studio Mehr reserves the right to update or modify these terms of use at any time without prior notice to you.
Exchange & Refund Policy
To be eligible for an exchange, please notify us within 7 days of receiving the item. An exchange will be made if the product has not been used, washed or damaged and all tags are intact. If the desired size is not available, you will be offered a voucher or store credit.
We have a strict 'No Refund' policy. Refunds will only be issued incase of any manufacturing defect in the form of store credit coupons.
Please consider all discounted sales as final. We do not accept any returns or exchanges on sale items unless they have any manufacturing defect.
Price and content information
While we strive to provide accurate pricing information, pricing or typographical errors may occur. www.studiomehr.com cannot confirm the price of an item until after you order. If an item is listed at an incorrect price due to an error in pricing, www.studiomehr.com shall have the right, at www.studiomehr.com's sole discretion, to refuse or cancel any orders placed for that item. If an item is mispriced, we may, at www.studiomehr.com's discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
Order Acceptance
Please note that there may be certain orders that we cannot accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.
Delivery Charges
We offer free delivery all across Pakistan.
Inaccuracy Disclaimer
Occasionally there may be information on our website or catalogue that contains typographical errors, inaccuracies, or omissions regarding product descriptions/pricing/availability. Studio Mehr reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order). If you do not wish to continue with your purchase post any sudden changes in prices or information, please contact us within 24 hours of placing the order and we will work with you to cancel your order.
Acceptable Use
Our goal is to create a positive, useful and safe environment for all users. Thus, we prohibit certain kinds of conduct that may be harmful to our users or to us. When you use the website, you may not:
1. Violate any law or regulation.
2. Violate, infringe, or misappropriate other people’s intellectual property, privacy, publicity, or other legal rights.
3. Post or share anything that is illegal, abusive, harassing, harmful to reputation, pornographic, indecent, profane, obscene, hateful, racist, or otherwise objectionable.
4. Send unsolicited or unauthorized advertising or commercial communications, such as spam.
5. Engage in spidering or harvesting, or participate in the use of software, including spyware, designed to collect data from the Website.
6. Transmit any viruses or other computer instructions or technological means whose purpose is to disrupt, damage, or interfere with the use of computers or related systems.
7. Attempt to decipher, decompile, disassemble, or reverse engineer any of the software or other underlying code used to provide the website 8. Advocate, encourage, or assist any third party in doing any of the foregoing.
Governing Law
Our Terms and Conditions are governed by the laws of the Islamic Republic of Pakistan and you agree that the courts of Karachi (including any consumer court) will have exclusive jurisdiction in any dispute that you have with us.
Contact Information & Complain Handling
With regards to complaints about your purchase, please send us a picture highlighting the issue on our whatsapp number and email, please allow us to get back to you within 2 business days. Our contact information is mentioned below :
Email: info@studiomehr.com
Phone Number: +92 333 0184517